Get in Touch with NuCore Flooring

We’re here to help with product questions, order support, and expert flooring advice. Whether you’re planning a new installation or have questions about our luxury vinyl plank collections, our team is ready to assist you.

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    Frequently Asked Questions

    How do I order NuCore flooring products?
    Our products are available through select retailers and online marketplaces. Browse our collections on this site to find detailed product information, then use the shopping links to purchase through our authorized partners.
    What’s the difference between NuCore and NuCore Performance?
    NuCore Performance features enhanced acoustic properties with our proprietary WhisperCore technology, providing superior sound dampening. Both lines offer the same waterproof rigid core construction and premium wear layer durability.
    Do you provide installation services?
    We focus on manufacturing premium flooring products. Installation services vary by retailer and region. We recommend consulting with the retailer where you purchase your flooring for professional installation options.
    Can I request product samples?
    Sample availability depends on the retailer. Many of our retail partners offer sample programs. Contact us with your location and preferred styles, and we’ll help connect you with local sample options.
    What warranty coverage do NuCore products include?
    Warranty terms vary by product line and retailer. Most NuCore luxury vinyl plank products include residential lifetime warranties and commercial warranties ranging from 5-15 years. Specific coverage details are included with product documentation.
    How should I care for my NuCore flooring?
    NuCore flooring requires minimal maintenance. Regular sweeping or vacuuming, combined with damp mopping using pH-neutral cleaners, keeps your floors looking beautiful. Avoid abrasive cleaners and excessive water. Detailed care instructions are included with each product.

    Ready to Transform Your Space?

    Explore our complete collection of waterproof luxury vinyl plank flooring and discover the perfect style for your home.

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